Delivering difficult news can be challenging, especially around the holidays. While it can feel like there is no right or easy way to communicate bad news, there are tools to help you along the way. Dr. Heather Loenser, Chief Veterinary Officer, was recently featured in Veterinary Practice News to provide best practice and guidance on how to communicate bad news to a client clearly and empathetically.
Veterinary Practice Ownership: Standing Out in a Competitive Market
How to Make Your Veterinary Practice Stand Out From Your Competition Because the veterinary industry is so competitive, standing out from the crowd is essential. In a seemingly saturated market,
