Delivering difficult news can be challenging, especially around the holidays. While it can feel like there is no right or easy way to communicate bad news, there are tools to help you along the way. Dr. Heather Loenser, Chief Veterinary Officer, was recently featured in Veterinary Practice News to provide best practice and guidance on how to communicate bad news to a client clearly and empathetically.

What Veterinarians Really Want From Their Employers in 2025
The veterinary profession is evolving—fast. With rising caseloads, changing pet owner expectations, and major shifts post-pandemic, today’s veterinarians are rethinking what matters most in their careers. Burnout, once whispered about
