Delivering difficult news can be challenging, especially around the holidays. While it can feel like there is no right or easy way to communicate bad news, there are tools to help you along the way. Dr. Heather Loenser, Chief Veterinary Officer, was recently featured in Veterinary Practice News to provide best practice and guidance on how to communicate bad news to a client clearly and empathetically.
What is a Veterinarian? Veterinarians are highly trained professionals dedicated to the health and well-being of animals. They play a vital role in safeguarding the health of pets, livestock, wildlife,